Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://allergy-relief-carpet-cleaning.storysurge.net (hereinafter referred to as “Allergy Relief Carpet Cleaning,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users worldwide. Our policy adheres to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://allergy-relief-carpet-cleaning.storysurge.net
  2. All applications, software, and services offered under the “Allergy Relief Carpet Cleaning” brand
  3. Interactions between users and our digital platforms
  4. Data collected through website links, as we respect the privacy policies of third-party platforms. However, this policy does not extend to their practices.

Processing Activities

This policy covers various activities where you interact with us:

  1. Using Our Services: When you sign up and use our applications and services, we collect and process personal data necessary for account creation, service provision, and customization.
  2. Visiting Our Websites: Each time you access our websites, our systems automatically record your IP address, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data for analytical purposes.
  3. Communication: We may reach out to you via email, calls, or text messages (SMS) with newsletters, promotional offers, or service updates. By engaging with our communications, you consent to receiving them.

Personal Data Collection

We gather diverse categories of personal information to enhance your experience and personalize our services:

  1. Account Information: This includes your name, email address, user ID, password (hashed), and any profile details you choose to provide.
  2. Payment Details: We securely store payment information for seamless transactions, including cardholder name, card number, expiration dates, and security codes.
  3. Financial and Purchase Data: Transaction history, order details, and billing addresses are collected for processing payments and improving our services.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information may be used to enhance mobile app functionality.
  5. Location Data: We may collect your geographic location data to provide location-based services and personalize content.
  6. Feedback and Reviews: Your comments, reviews, and ratings help us improve our products and services.
  7. Social Media Information: If you connect our services to social media accounts, we may access your public profile information from those platforms.
  8. Product Details: We log the products you view or purchase to personalize recommendations and analyze sales trends.

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies for several reasons:

  1. Strictly Necessary: These ensure our website functions as intended, such as maintaining session state and allowing secure login.
  2. Preferences: We use them to remember your preferences, language settings, and ad choices.
  3. Analytics: Analytics cookies help us understand how users interact with our sites, providing insights for improvement.

Users can manage non-essential cookies through our built-in Cookie Manager. For more information on cookies, please refer to our Cookie Policy.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Legal Requirements: We may need to keep certain data for legal compliance, tax purposes, or to prevent fraud.
  2. Business Needs: Your information is retained to provide you with services, improve our offerings, and conduct legitimate business activities.
  3. Data Anonymization: Once the retention period expires, your data is securely anonymized or deleted from our systems.

Security Measures

We implement robust security measures to safeguard your personal data:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards, ensuring the protection of your data.
  3. Access Controls: Our systems have role-based access controls, limiting data accessibility only to authorized personnel.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children in this age group.

Your Rights (Data Subjects)

Depending on your location, you have various rights regarding your personal data:

  1. Access: You can request access to the data we hold about you, along with details about its use.
  2. Rectification: You have the right to request corrections for inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your personal information from our records.
  4. Restriction: You may limit or restrict the processing of your data under specific conditions.
  5. Data Portability: Upon request, we will provide a copy of your personal data in a structured format for easy transfer to another controller.
  6. Objection: You have the right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: You cannot be subject to automated decision-making or profiling that significantly affects you.
  8. Appeals/Complaints: You can file a complaint with our privacy team or relevant supervisory authorities if you believe your privacy rights have been violated.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Us

For any inquiries, unsubscribe requests, or data-related questions, please reach out to:

Email: [email protected]

Mail: Allergy Relief Carpet Cleaning, 123 Privacy Street, Metro City, Country (Zip Code)